What This FAQ Covers for Your Account
This page collects the questions we hear most from people using km771 in Indonesia — from Bekasi to Surabaya and everywhere in between. Each answer reflects how the platform actually works: the real steps for topping up through your DANA, OVO, or GoPay wallet; what happens after you submit a withdrawal request; how your session carries over when you switch from your
phone to a browser tab; and what to do if your account needs verification. We have written these answers the way our support team would explain them — direct, without filler. Where a process has specific steps, we have listed them. Where an outcome depends on your wallet provider or local eligibility, we say so. Availability of certain features depends on local
law and eligible regions. If an answer here does not fully resolve your situation, the support section below shows you how to reach a real person fast.
- DANA Deposit Steps
- OVO Wallet Transfer
- GoPay Payment Flow
- Account Verification
- Device Continuity