Reference

How km771 Handles Your Personal Data

Your account data — including your registered details and wallet transaction history with DANA, OVO, or GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay transaction dataAccount access & session securityYour right to request data changesCookie and device tracking disclosure
km771 How km771 Handles Your Personal Data
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How We Protect and Manage Your Data

Data Security

Account data is stored with SSL encryption in transit. Login sessions are monitored for unusual access patterns, and suspicious activity triggers an automatic account flag for review.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used on mobile. You can manage cookie preferences through your browser settings.

Data Retention

Active account data is retained while your account remains open. After closure, we hold records only as long as required by applicable financial and legal obligations, then delete them.

Your Rights

You can request a copy of your data, ask us to correct inaccurate details, or request deletion where permitted. Submit requests via live chat or email and we will handle them promptly.

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How to Reach Us About Your Privacy

Live Chat Reach our account support team directly through the live chat window in your account dashboard. Available around the clock for data and privacy queries.
Email Support Send a written request to our support address for data access, correction, or deletion requests. We aim to respond within a reasonable timeframe.
Account Help Centre The Help Centre inside your account covers common privacy questions — including how to update your registered DANA, OVO, or GoPay wallet details.

Privacy Policy Questions Answered

We collect your name, contact details, and payment method information — such as your linked DANA, OVO, or GoPay account — along with device and session data generated when you log in.

We share data only with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Registration and transaction data is kept while your account is active and for a period after closure as required by applicable rules. We delete data once retention obligations are met.

Yes. Contact us via live chat or email with your request. We will verify your identity and process data access, correction, or deletion requests in line with applicable local requirements.

Session cookies keep you logged in as you move between pages. Analytics cookies help us understand mobile usage patterns. You can adjust cookie settings through your mobile browser at any time.

Transaction data passed to payment processors is encrypted and limited to what each service needs to process your payment. We do not store full wallet credentials on our platform.